WELCOME CHARLOTT'E’S WEB CLIENTS
Your Website. Our Expertise.
We’re thrilled to meet you! At Known Creative, we specialize in helping businesses like yours keep their websites fresh, functional, and stress-free. As Beth transitions from Charlotte’s Web Design, we’re here to ensure you continue to receive the same exceptional care and support you’re used to—plus some added benefits.
Book A Free 15 Minute Call
Meet Your Expert
We have been building with Squarespace since 2014 and are Top Rated Squarespace Experts. Seth and Ruby will be making your updates.
Frequently Asked Questions
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Known Creative is a web design company specializing certified as a Squarespace Expert. Like Charlotte’s Web Design, we work with businesses of all sizes and industries, and we understand that every client is unique. Our $175/month Website Support Membership ensures your site stays up-to-date and optimized, with additional services like quarterly reviews to proactively enhance your website.
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The new Website Support Membership is $175/month. This includes everything you’re used to—monthly updates and support—plus quarterly website reviews and a streamlined ticketing system to make submitting requests even easier.
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We’ve made it simple! You’ll have access to an easy-to-use support form where you can submit your requests anytime. Our team will handle your updates promptly, and you can always reach out via email for quick questions or additional support.
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Every three months, we’ll take a proactive look at your website to ensure it’s running smoothly and aligned with your goals. We’ll also share recommendations for enhancements or updates to keep your site fresh, optimized, and working hard for your business.
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No problem! If you need additional work beyond your included hour, we can accommodate that at our standard hourly rate or if you book a “website wizard” session. For larger projects, we’ll work with you to create a custom plan that fits your needs.
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We’d love to connect! Check out our welcome video for a quick introduction, or book a 15-minute call to chat with Seth directly. We’re here to answer any questions and make sure you feel confident about the transition.
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While we’d hate to see you go, you’re free to cancel at any time without penalties. Just let us know, and we’ll ensure a smooth handoff of your website and files.
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Yes! Your website will remain on Squarespace and to your customers, nothing will change at all. As certified Squarespace Experts, we’re well-equipped to manage and improve it. We’ll continue to offer the same platform expertise you’ve enjoyed with Charlotte’s Web Design.